Sales Advisors do more than sell; they guide families through important decisions with empathy and care. You help people plan ahead, build trust, and provide support during meaningful moments, making a real difference while building a rewarding career.
With locations nationwide, you're part of a connected team that values mentorship, training, and growth. Whether you're new to sales or experienced, you're supported with coaching, qualified leads, and clear opportunities to succeed.
This role blends compassion with ambition, combining relationship-building with meaningful guidance. You create impact for families while growing a career with strong income potential and long-term opportunity.
Building relationships through local events, seminars, and partnerships: creating new opportunities to educate families about pre-planning.
Connecting with families where they live, work, and gather: turning conversations into trusted relationships.
Meeting one-on-one with families to guide them through meaningful pre-planning decisions with care, empathy, and clarity.
Designing customized plans that reflect each family's wishes, values, and legacy goals.
Staying connected with families through thoughtful follow-up, education, and ongoing support.
Tracking progress, sharpening presentation skills, and building a strong sales pipeline that fuels both personal success and family impact.
Real voices from the NorthStar Memorial Group family.
Your growth journey at NorthStar.
Where family service advisors come from.
enter pre-need sales from sales/customer service backgrounds
Retail sales associates, call center sales reps, account executives, inside sales roles
transition into pre-need planning sales
Insurance agents, financial advisors, financial services sales professionals
with consultative selling experience move into pre-need roles
Real estate agents, property consultants, mortgage advisors, B2B sales
Quick answers to common questions about working at NorthStar.
Our culture is rooted in PACT — the core values that guide how we serve families and how we show up for one another. PACT stands for: Passion, Accountability, Caring & Teamwork. These are not just words on a wall. They shape how we make decisions, support families, collaborate across locations, and grow our careers. You’ll see PACT reflected in how leaders coach, how teams communicate, and how we measure success.
Not always. Many roles, especially in sales, administration, and support, do not require funeral profession experience. We value transferable skills, empathy, and a willingness to learn.
We invest in our people. Training varies by role but may include blended learning, hands-on mentorship, digital resources, and structured onboarding. Our goal is to help you feel confident, supported, and prepared for success.
Many of our leaders and long-tenured employees started in entry or mid-level roles. We believe in internal growth, skill development, and creating pathways for people who want to build a long-term career with us.
Our culture is built on care, respect, accountability, and teamwork. We take our work seriously — but we also value humanity, balance, and supporting one another.
If you’re drawn to meaningful work, value stability and growth, and want to be part of something bigger than yourself — you’re likely in the right place.
