Choosing a leadership career at NorthStar means guiding a location that serves families during life’s most meaningful moments. As a Managing Partner, you lead with integrity, build strong teams, and shape a culture rooted in trust and care.
With regional partnership and collaborative leadership, you’re empowered to run your business with confidence. You set goals, drive performance, and lead operations backed by a company that values accountability and entrepreneurial thinking.
Your leadership goes beyond operations. You represent NorthStar in the community, build lasting relationships, and help ensure families experience compassion, dignity, and trust at every step.
Operate your location as your own business, setting clear goals, making informed decisions, and driving sustainable growth while upholding NorthStar's mission and values.
Recruit, coach, and develop cross-functional teams. Build a culture of ownership, professionalism, and service excellence while holding teams accountable to high standards.
Own performance across case volume, revenue, expenses, and profitability. Identify process improvements and ensure operational efficiency in a high-impact service environment.
Ensuring every service meets NorthStar standards; supporting funeral directors, sales advisors, and staff so families receive seamless, compassionate care.
Building relationships with local partners, churches, hospitals, and civic organizations. Representing the location in the community to strengthen trust and brand reputation.
Your growth journey at NorthStar.
Begin your leadership journey by supporting daily funeral home operations, team coordination, and family care. You’ll gain hands-on experience in service delivery, staff supervision, and business operations while learning what it takes to run a successful location.
Grow into an executive-level leadership role with full ownership of location performance. As a Managing Partner, you’ll drive business strategy, build high-performing teams, and lead long-term growth while shaping the future of your market and mentoring the next generation of leaders.
Step into full operational leadership of a location. You’ll oversee day-to-day business, lead and develop your team, manage performance goals, and ensure every family receives exceptional care. This role blends people leadership, operational excellence, and community presence.
Begin your leadership journey by supporting daily funeral home operations, team coordination, and family care. You’ll gain hands-on experience in service delivery, staff supervision, and business operations while learning what it takes to run a successful location.
Step into full operational leadership of a location. You’ll oversee day-to-day business, lead and develop your team, manage performance goals, and ensure every family receives exceptional care. This role blends people leadership, operational excellence, and community presence.
Grow into an executive-level leadership role with full ownership of location performance. As a Managing Partner, you’ll drive business strategy, build high-performing teams, and lead long-term growth while shaping the future of your market and mentoring the next generation of leaders.
Where management leaders come from.
of funeral management leaders transition from business operations, healthcare administration, or hospitality management roles.
Operations managers, clinic administrators, hotel managers, event directors, regional supervisors
of funeral management professionals come from people-focused leadership roles that build strong emotional intelligence.
Education leaders, counselors, military officers, social services managers, customer experience directors
of funeral home leaders grow into management through internal leadership and succession pathways.
Assistant managers, location supervisors, service managers, operations coordinators
Quick answers to common questions about working at NorthStar.
Our culture is rooted in PACT — the core values that guide how we serve families and how we show up for one another. PACT stands for: Passion, Accountability, Caring & Teamwork. These are not just words on a wall. They shape how we make decisions, support families, collaborate across locations, and grow our careers. You’ll see PACT reflected in how leaders coach, how teams communicate, and how we measure success.
Not always. Many roles — especially in sales, administration, and support — do not require funeral profession experience. We value transferable skills, empathy, and a willingness to learn.
We invest in our people. Training varies by role but may include blended learning, hands-on mentorship, digital resources, and structured onboarding. Our goal is to help you feel confident, supported, and prepared for success.
Many of our leaders and long-tenured employees started in entry or mid-level roles. We believe in internal growth, skill development, and creating pathways for people who want to build a long-term career with us.
Our culture is built on care, respect, accountability, and teamwork. We take our work seriously — but we also value humanity, balance, and supporting one another.
If you’re drawn to meaningful work, value stability and growth, and want to be part of something bigger than yourself — you’re likely in the right place.
